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How is Resilience Achieved?

Preparedness for change through partnership
People and organisations can cope well with even the most unexpected and far-reaching changes when they take place within an environment of openness, trust and inclusion. Partnership between management, trade unions and employees is a key dimension of this, enabling strategic decisions to be explored and tested thoroughly in order to provide a sound basis for change.

Change, planned or unplanned, certainly works best when employees at all levels of the organisation have the ability to contribute their tacit knowledge, are made to feel as though they have a stake in the process and trust that they will be treated fairly. Achieving such levels of engagement and trust isn’t an overnight task – it builds on accumulated practice and experience. Communication, knowledge sharing and involvement are key elements of such practice, and these may require specialised tools and methods.
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Resources
The following case studies offer insight into partnership as a resource for effective change:
Blue Circle
Emhart
Delphi
Finco
Skanska
Tegral
Vestre Kirkegaard

This paper provides a detailed account of a partnership-based approach to change at a UK hospital.

These links provide information on different techniques for engaging employees at all levels in participative approaches to change:

Change Conferences
Employee Driven Scenarios
Forum Theatre [coming soon]

Other useful information is available from:
ACAS – the UK Arbitration, Conciliation and Advisory Service www.acas.org.uk/index.aspx?articleid=1441
IPA - The Involvement and Participation Association
http://www.ipa-involve.com/partnership-in-the-workplace/
NCPP – The National Centre for Partnership & Performance in Ireland
http://www.ncpp.ie/inside.asp?catid=283&zoneId=3&artid=1012

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